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Terms and Conditions Print E-mail


On-line Booking

The on-line booking form registers interest in a course.  Course places are confirmed when full pre payment has been received.


Rates quoted are per delegate and are subject to VAT @ the rate set by government at the time of booking.  Currently 17.5% 

Billing and Payment

Advanced payment is required for all open courses.  Where credit facilities have been arranged payment terms are normally within 28 days of invoice date.

Cancellation or Postponement

Cancellation charges will apply to any termination within the agreed notice period.
Cancellations and postponements are subject to the following charges:

• Within 7 days notice of delivery of service a cancellation charge of 100% will apply.
• Within 14 days notice of delivery of service a cancellation charge of 50% will apply.

We ask any changes be notified as soon as possible and we endeavour to be as flexible as possible.

Please note - Remscott Training and Development reserve the right to cancel any course for which there are insufficient numbers.  In this event another date will be offered or the fee will be refunded in full.

Onsite courses.

Where a course is delivered for a client at their own premises a separate contractual agreement applies.

Intellectual Property

All models, training course design and processes produced by Remscott Training and Development remain the property of Remscott Training and Development.